Free Shipping & Easy Returns
We want your experience with Pera Gallery to feel simple, clear, and reliable. Your artwork is carefully prepared, packed with care, and delivered across Australia.
Free Australia-Wide Delivery
Pera Gallery offers free delivery across Australia. Your artwork is carefully prepared and delivered ready to hang where possible, so you can enjoy a finished piece without worrying about extra delivery costs at checkout.
Ready to Hang, Carefully Packed
Every artwork is prepared with attention to protection, presentation, and ease of display. Our goal is to deliver a beautiful finished piece that arrives safely and is ready for your wall.
Place Your Order
Choose your artwork, size, and framing option. Once your order is placed, we begin preparing your artwork with care.
We Prepare Your Artwork
Your order is checked, prepared, and packed carefully. When you choose a ready-to-hang option, your artwork is prepared for easy wall display, helping it arrive as a complete finished piece for your space.
Dispatched Within 3 Business Days
Orders are usually dispatched within 3 business days. After preparation, your artwork is securely packed for delivery, with care taken to protect the print, frame, and finish.
Delivered Ready for Your Space
Once your artwork is on the way, tracking information will be provided where available. Your order is delivered across Australia with the aim of making the process simple from purchase to hanging it on your wall.
Need to return or report a problem?
If there is an issue with your order, please contact us as soon as possible. We will review the situation and guide you through the next steps. Return eligibility may depend on the product condition, timing, and whether the artwork was printed, framed, or prepared specifically for your order.
If your artwork arrives damaged in transit, please send clear photos of the packaging and the damaged item. This helps us understand what happened and organise the best possible solution quickly.
Before contacting us
- Keep the original packaging
- Take clear photos of the damage
- Include your order number
- Contact us as soon as possible
Common Questions
Is shipping really free?
Yes. Pera Gallery offers free delivery across Australia. There are no extra delivery charges added at checkout for standard delivery.
Will my artwork arrive ready to hang?
All of our framed options are delivered ready to hang, so your artwork arrives prepared for easy wall display. Depending on the selected product, this may include a finished frame, stretched canvas, or suitable hanging preparation.
How long does delivery take?
Orders are usually dispatched within 3 business days. After dispatch, delivery time depends on your location and the carrier’s schedule.
Can I return an artwork?
If there is a problem with your order, please contact us quickly. Because some artworks may be prepared specifically for an order, return eligibility can depend on the item, condition, timing, and reason for return.
What if my artwork arrives damaged?
Please contact us immediately and send photos of the damaged artwork and packaging. We take transit damage seriously and will work with you to find the best solution.
Still need help?
If you have a question about delivery, ready-to-hang options, returns, damaged items, or an existing order, contact us and we will do our best to help.
Contact Us